Job Overview
We are seeking a Business Analyst (Anti-Fraud) to join our team. The person in this role will apply domain expertise in fraud prevention, financial security and insurance claims to define, document and validate business and functional requirements for anti-fraud initiatives. The role requires close collaboration with business stakeholders, data teams and technical delivery teams within Agile project environments.
Note: This is a hybrid collaboration model that requires presence in the Warsaw office for a minimum of three days a week.
Responsibilities
- Gather, analyse and document business and functional requirements related to fraud detection, investigation and case management.
- Facilitate analytical workshops and align requirements with business and technical stakeholders.
- Model current-state (AS-IS) and future-state (TO-BE) business processes and produce clear process documentation.
- Create and maintain user stories, epics, acceptance criteria and detailed requirement specifications.
- Define business rules and detection scenarios for fraud monitoring and alerting systems.
- Support data analysis to identify fraud patterns and translate findings into actionable requirements.
- Prepare and execute business tests and user acceptance tests (UAT) to validate solution behaviours.
- Collaborate with implementation teams in Agile frameworks (Scrum/Kanban) to ensure requirements are understood and delivered.
- Ensure compliance with data protection and information security requirements in solution design.
Qualifications
- Minimum 5 years of experience as a Business Analyst, Systems Analyst or in a closely related role.
- At least 3 years of focused experience in fraud prevention, financial security, risk management or fraud analytics.
- Practical experience in the insurance sector, particularly in claims and benefits processes.
- Proven experience in requirements elicitation, analysis, documentation and management.
- Experience conducting analytical workshops and reconciling requirements with business and technical stakeholders.
- Knowledge of business process modelling techniques.
- Proficiency in producing user stories, epics, acceptance criteria, requirement specifications and AS-IS/TO-BE process models.
- Experience working in Agile delivery environments (Scrum or Kanban).
- Ability to analyse data and derive requirements from identified fraud patterns and symptoms.
- Familiarity with fraud detection, fraud investigation, case management and alert handling processes.
- Ability to define business rules and detection scenarios for fraud identification.
- Practical SQL skills to support data analysis and requirements verification.
- Experience preparing and executing business and acceptance testing (UAT).
- Knowledge of data protection regulations (e.g., GDPR) and information security considerations.
- Strong analytical, communication and organisational skills.
Nice to Have
- Experience in projects involving implementation or development of anti-fraud systems.
- Familiarity with platforms such as SAS Fraud Management, FICO Falcon, Actimize, Guidewire, EIS or other anti-fraud solutions.
- Experience analysing behavioural and transactional data.
- Basic understanding of machine learning applied to fraud detection.
- Experience with reporting tools such as Power BI or Tableau.
- Knowledge of approaches to risk scoring and business rule engines.
- Familiarity with anti-money laundering (AML) topics.
- Experience in large-scale transformation programmes within financial or insurance organisations.
- Experience working with AI/ML solutions supporting fraud detection.
Benefits
- 100% remote work. You can choose to work from any place in the world
- Flexibility regarding working hours. Autonomy to choose the way you work. We trust you.
- Cooperation with top-tier engineers and experts.
- Unique TEAL culture, relationship- and respect-driven community, non-corporate atmosphere
- Agile approach and no bureaucracy.
- Outstanding integration trips to various places in Europe for all employees.
- Activities to support your well-being and health. Luxmed Gold Extended medical care and Multisport Plus benefit.