The organisation is seeking a System Analyst to support e-commerce solutions across PrePurchase, Purchase or Services and Tools domains. The person in this role will work on cross-platform projects (web, iOS, Android) that may involve multiple teams and business areas. The primary objective is to translate business needs into clear functional and non-functional requirements, propose viable solutions, and produce artefacts that enable development, testing, UX and architecture activities.
Responsibilities
- Analyse business requests and stakeholder needs, independently handling medium-complexity features and coordinating with Architects for larger initiatives.
- Define and document functional and non-functional requirements, including performance, availability and security considerations where applicable.
- Create and maintain user stories with clear acceptance criteria to guide development and QA activities.
- Model business processes and system interactions using BPMN and UML (sequence, activity, component and use case diagrams).
- Design and document integrations and APIs (REST, JSON, OpenAPI/Swagger); model asynchronous integrations where relevant (queues, Kafka, RabbitMQ).
- Facilitate workshops and maintain regular communication with Product Owners, Development teams, QA, UX designers and Architects.
- Use Jira and Confluence for issue tracking and documentation; collaborate with design teams using Figma outputs.
- Apply Agile practices (Scrum or Kanban) to deliver work iteratively and support continuous improvement.
- Leverage AI tools to assist analytical tasks such as document and code analysis, generation of user stories and diagrams, and use of AI assistants where appropriate.
Qualifications
- Minimum 3 years of professional experience as a System Analyst or Business-System Analyst on cross-platform web and mobile projects.
- Proficiency in BPMN and UML (sequence, activity, component, use case diagrams).
- Strong understanding of REST APIs, JSON and OpenAPI/Swagger specifications.
- Experience writing user stories and acceptance criteria; practical use of Jira and Confluence.
- Familiarity with Agile methodologies (Scrum or Kanban).
- Experience facilitating workshops and communicating with technical and non-technical stakeholders.
- Practical use of AI tools for analytical work (document/code analysis, generation of user stories and diagrams, AI assistants); willingness to adopt such tools in day-to-day work.
- English language proficiency at B2 level or higher.
- Nice to have: e-commerce or retail domain experience (checkout, payments, orders, delivery, marketplace); certifications such as IREB CPRE or IIBA ECBA/CCBA; familiarity with Enterprise Architect, draw.io or PlantUML; knowledge of microservices and asynchronous integrations; understanding of non-functional requirements; C4 model awareness; basic SQL skills.
Benefits
- Work on enterprise-level e-commerce projects.
- Remote work.
- Unique TEAL culture, relationship- and respect-driven community, non-corporate atmosphere.
- Agile approach and no bureaucracy.
- Outstanding integration trips to various places in Europe for all employees.
- Activities to support your well-being and health.
- Luxmed Gold Extended medical care and Multisport Plus benefit.