Job Overview
We are seeking a qualified Digital Service Manager (IBM Hosting) to join our team. The role includes responsibility for daily operations, service performance, vendor coordination, and the strategic development of IBM i & IBM z hosting platforms. This position offers the opportunity to contribute to a dynamic and evolving digital infrastructure.
Responsibilities
- Acting as global Service Owner for IBM i & IBM z platforms.
- Overseeing day-to-day operations to ensure availability, reliability, and security.
- Managing the hosting supplier including SLAs, finance follow-up, and continuous improvement.
- Driving the service roadmap in alignment with business and IT strategy.
- Supporting incident handling and operational stability.
- Working closely with architects, security, and service management teams.
Qualifications
- Proven experience in managing digital services within IBM Hosting environments.
- Strong understanding of digital infrastructure and service management principles.
- Excellent communication and stakeholder management skills.
- Ability to work collaboratively across diverse teams and manage multiple priorities.
- Relevant technical certifications or educational background in IT, digital services, or related fields are preferred.
- Analytical mindset with problem-solving capabilities.
Benefits
- Opportunity to work remotely, providing flexibility and work-life balance.
- Collaborative environment promoting professional growth and development.
- Flexible work arrangements supporting remote team management.
- Unique TEAL culture, relationship- and respect-driven community, non-corporate atmosphere.
- Agile approach and no bureaucracy.
- Outstanding integration trips to various places in Europe for all employees.
- Activities to support your well-being and health.
- Luxmed Gold Extended medical care and Multisport Plus benefit.